We believe our diamonds to be of superior craftsmanship and an excellent value for our valued clients. For these reasons all Canera Ideal Hearts or Canera European Round diamonds come accompanied with our Platinum Upgrade Benefit.
If you find that you’d like to upgrade or trade up your diamond, we will credit you 100% of your purchase price towards any diamond of equal or greater value from our in house and in stock inventory.
Terms and Conditions
Diamonds must be returned in their original pristine and undamaged condition. Stones found to be damaged will not be eligible for this benefit. In order to verify the condition of the traded in diamond, diamonds turned in will be re-submitted to its original lab report's laboratory. The cost of a new lab report of $200 will be deducted from the credit amount. A term of two to three weeks is required for diamonds to be re-verified and payment to be processed.
This upgrade benefit is non-transferable and applies to a single diamond credited towards for another single diamond.
Full purchase credit will be given minus any shipping or Credit Card transaction fees.
Custom Cut to Order Diamonds are cut especially for and based on the specific requirements of clients and are therefore not eligible for this upgrade benefit.
Credit does not apply to jewelry. For example, if your purchase of a diamond included a ring, credit will only be given for the loose diamond.
*Policies are subject to change without notice. This benefit applies to diamonds purchased from the “Last Updated” date below.
Last updated July 26, 2015
If you have any questions or concerns about the Platinum Upgrade, or anything else that comes to mind please Contact us or call (888)860-6430, we will be happy to assist you.